Context
At Rival my title was Senior Product Manager, Client Success & Implementation. The job I ran was engagement director for every Kroenke Sports & Entertainment property in the Denver market. The deployments were concurrent, and the executive audience was shared.
Problem
Enterprise data and platform requirements were in the way of a real zero-to-one launch. A market-wide book also needs reporting good enough that a risk is visible while it can still be moved.
Approach
I re-architected the core data platform so it could meet those enterprise requirements. Around the launch I operationalized program governance, risk mitigation, and executive reporting.
Outcome
Resume-cleared
$8.5M
Enterprise book in the Denver market
Resume-cleared
$100M
Ticketmaster acquisition of Rival
The re-architecture supported a successful zero-to-one client launch. That launch and the platform work contributed to Ticketmaster’s $100M acquisition of Rival.
Role
Senior Product Manager, Client Success & Implementation, remote, 2019 to 2021. Individual club names beyond “Kroenke Sports & Entertainment properties in the Denver market” are not added here.